Monitrol Privacy Policy for the FarmGuard trademark, FarmQuest View app and eForm app.
Introduction
At Monitrol, we are committed to protecting the privacy and security of our users’ personal data. This privacy policy outlines the types of data we collect, how we use them, the security measures in place, and your rights as a user.
1. Types of Personal Data Collected
Automatically Collected Data
When you visit one of our sites and applications:
- www.farmquest.com
- www.farmquest.ca
- FarmquestView
We automatically collect information via Google Analytics, including:
- IP Address
- Location
- Device hardware and software details
- Contents viewed and links clicked on our site
Manually Collected Personal Data
Your personal data may be collected through:
- Contact form
- Submission form
- Registration form
On one of our websites and platforms:
On our FarmQuest View application
Apple Store
Google Play
This includes:
- First and last name
- Company name
- Postal address
- Email address
- Phone number
- Agricultural production field
- Equipment model or type
2. Use of Collected Personal Information
We use your data to:
- Respond to inquiries about our products
- Send promotional offers and communications through our newsletter
- Perform statistical analyses to improve our site and understand the market
3. Data Security Protocols
Your data are stored in a secure and controlled environment, using SSL protocols and robust security measures with two-factor authentication to prevent unauthorized access. Our IT specialists implement limited access and regularly change passwords for enhanced security.
4. Your Rights
As a resident of Quebec, you have specific rights under Law 25:
- Right to be informed
- Right of access
- Right to rectification
- Right to data portability
You can exercise these rights by contacting our Data Protection Officer at [email protected].
5. Consent and Withdrawal
Your consent is required for the collection of your personal data and must be renewed every 30 days. You can withdraw your consent at any time through our site or by contacting [email protected].
6. Data Retention Period
Your personal data are retained as long as you are an active user of our services. You can request the deletion of your data at any time.
7. Changes to the Privacy Policy
Our privacy policy may be updated periodically. The most recent version is always available on our site.
Contact
For any questions related to this privacy policy, contact us at [email protected].
Monitrol Privacy Policy FAQ
1. How can I access my personal data stored by Monitrol?
To access your personal data held by Monitrol, please contact our Data Protection Officer:
- By email: [email protected]
- By mail: Monitrol (Data Protection Officer), 1291 Ampère, Boucherville, Qc, Canada, J4B 5Z5
2. What should I do if I want to correct or delete my personal data?
For any corrections or requests for deletion of your personal data, please send your request in writing to [email protected].
3. How does Monitrol use my personal data?
Monitrol primarily uses your personal data to improve our products and services.
Occasionally, we use the data collected on Farmquest.com for statistical purposes only, without associating any personal information with this data.
We do not share or sell your data to third parties, except in the context of a legal investigation or court order.
4. How can I withdraw my consent to the use of my personal data?
You need to renew your consent to use your personal data every 30 days. On your next visit to our site, simply choose not to renew your consent.
5. What does Monitrol do to protect my personal data?
Our IT specialists have put in place limited and secure access to protect your data. Passwords are regularly changed and, when necessary, we use two-factor authentication for enhanced security.
6. How can I be informed about updates to Monitrol’s privacy policy?
Our privacy policy is updated periodically. You can view the latest version by visiting our website: https://www.farmquest.ca/en/privacy-policy/.
