Monitrol Privacy Policy for the FarmGuard trademark, FarmQuest View app and eForm app.

Introduction

At Monitrol, we are committed to protecting the privacy and security of our users’ personal data. This privacy policy outlines the types of data we collect, how we use them, the security measures in place, and your rights as a user.

1. Types of Personal Data Collected

Automatically Collected Data

When you visit one of our sites and applications:

We automatically collect information via Google Analytics, including:

Manually Collected Personal Data

Your personal data may be collected through:

On one of our websites and platforms:

On our FarmQuest View application

Apple Store

Google Play

This includes:

2. Use of Collected Personal Information

We use your data to:

3. Data Security Protocols

Your data are stored in a secure and controlled environment, using SSL protocols and robust security measures with two-factor authentication to prevent unauthorized access. Our IT specialists implement limited access and regularly change passwords for enhanced security.

4. Your Rights

As a resident of Quebec, you have specific rights under Law 25:

You can exercise these rights by contacting our Data Protection Officer at [email protected].

5. Consent and Withdrawal

Your consent is required for the collection of your personal data and must be renewed every 30 days. You can withdraw your consent at any time through our site or by contacting [email protected].

6. Data Retention Period

Your personal data are retained as long as you are an active user of our services. You can request the deletion of your data at any time.

7. Changes to the Privacy Policy

Our privacy policy may be updated periodically. The most recent version is always available on our site.

Contact

For any questions related to this privacy policy, contact us at [email protected].

Monitrol Privacy Policy FAQ

1. How can I access my personal data stored by Monitrol?

To access your personal data held by Monitrol, please contact our Data Protection Officer:

2. What should I do if I want to correct or delete my personal data?

For any corrections or requests for deletion of your personal data, please send your request in writing to [email protected].

3. How does Monitrol use my personal data?

Monitrol primarily uses your personal data to improve our products and services.
Occasionally, we use the data collected on Farmquest.com for statistical purposes only, without associating any personal information with this data.
We do not share or sell your data to third parties, except in the context of a legal investigation or court order.

4. How can I withdraw my consent to the use of my personal data?

You need to renew your consent to use your personal data every 30 days. On your next visit to our site, simply choose not to renew your consent.

5. What does Monitrol do to protect my personal data?

Our IT specialists have put in place limited and secure access to protect your data. Passwords are regularly changed and, when necessary, we use two-factor authentication for enhanced security.

6. How can I be informed about updates to Monitrol’s privacy policy?

Our privacy policy is updated periodically. You can view the latest version by visiting our website: https://www.farmquest.ca/en/privacy-policy/.